“Brimming with tips, easy-to-use structures and great examples. Especially valuable is the guidance on adapting for different audiences - a skill most email writers never truly master.”

"This isn’t just a book about email, it’s a masterclass in influence. If you lead people, manage stakeholders, or just want your messages to land, read this. Then make your team read it too.”

“This book is the antidote to the email clutter we all dread. If you’ve ever stared at a blank screen, this is the book that will get your words working.”

"This book will not only increase your response rate but position you as a proactive and solution-driven professional. It should be part of the toolbox of any seasoned manager."

“I can never fail to be impressed by the energy, wisdom and fun that David and Sarah Jane put into everything they do. They have done it once again!”

"If you write emails (i.e. if you breathe), read this. Then notice how many people actually reply.”

“This is a genius handbook that will change your reputation at work. David Pullan and Sarah Jane McKechnie show you not only how to craft emails that land and get the responses you need, but also what type of email to write when."